Choose how you'd like to reach us. We typically respond within a few hours during business hours.
Chat with our support team in real-time. Available during business hours (Mon–Sat, 9 AM – 8 PM IST).
Describe your issue in detail and we'll get back to you via email. Best for non-urgent or complex issues.
Go to the login page and click "Forgot Password". Enter your registered email address and you'll receive a reset link within a few minutes. If you don't see it, check your spam folder.
First, check if your payment method has sufficient funds and is not blocked by your bank. If the issue persists, verify your payment gateway settings under Settings → Payments. If still unresolved, contact support with your transaction ID.
Navigate to Settings → Staff → Add Member. Enter their email address and assign a role (Admin, Manager, Staff). They'll receive an invitation email to join your business on Loqlee.
Submit a support ticket with the "Bug Report" category. Include: (1) What you were doing, (2) What happened vs what you expected, (3) Steps to reproduce, and (4) Screenshots or screen recordings if possible.