/* Contact Support page styles */

.breadcrumb {
    display: inline-block;
    font-size: 0.85rem;
    font-weight: 500;
    color: var(--text-secondary);
    margin-bottom: 24px;
    transition: color 0.15s;
}
.breadcrumb:hover { color: var(--primary); }

.support-hero {
    padding: 48px 0 0;
}
.support-hero h1 {
    font-size: 2rem;
    font-weight: 700;
    margin-bottom: 12px;
    letter-spacing: -0.02em;
}
.support-hero p {
    color: var(--text-secondary);
    font-size: 1.05rem;
    max-width: 600px;
}

/* Channels Grid */
.channels {
    padding: 48px 0;
}
.channels-grid {
    display: grid;
    grid-template-columns: repeat(3, 1fr);
    gap: 24px;
}
.channel-card {
    padding: 32px 28px;
    border: 1px solid var(--border);
    border-radius: var(--radius-md);
    text-align: center;
    display: flex;
    flex-direction: column;
    align-items: center;
}
.channel-icon {
    font-size: 2.5rem;
    margin-bottom: 20px;
}
.channel-card h2 {
    font-size: 1.15rem;
    font-weight: 700;
    margin-bottom: 10px;
}
.channel-card p {
    font-size: 0.9rem;
    color: var(--text-secondary);
    line-height: 1.5;
    flex: 1;
    margin-bottom: 20px;
}
.channel-status {
    display: flex;
    align-items: center;
    justify-content: center;
    gap: 6px;
    margin-bottom: 20px;
}
.status-dot {
    width: 8px;
    height: 8px;
    border-radius: 50%;
    display: inline-block;
}
.status-dot.online { background: var(--success); box-shadow: 0 0 6px rgba(16,185,129,0.4); }
.status-dot.offline { background: var(--text-tertiary); }
.status-text {
    font-size: 0.8rem;
    font-weight: 600;
    color: var(--success);
}
.channel-meta {
    font-size: 0.8rem;
    color: var(--text-tertiary);
    margin-bottom: 20px;
}
.email-link {
    color: var(--primary);
    font-weight: 600;
    font-size: 0.95rem;
}
.btn-full { width: 100%; justify-content: center; }

/* Ticket Form */
.ticket-section { padding-bottom: 64px; }
.ticket-form-wrapper {
    max-width: 720px;
    margin: 0 auto;
    padding: 40px;
    background: var(--bg-secondary);
    border: 1px solid var(--border);
    border-radius: var(--radius-lg);
}
.ticket-form-wrapper h2 {
    font-size: 1.5rem;
    font-weight: 700;
    margin-bottom: 4px;
}
.form-sub {
    color: var(--text-secondary);
    font-size: 0.9rem;
    margin-bottom: 32px;
}
.form-row {
    display: grid;
    grid-template-columns: 1fr 1fr;
    gap: 16px;
}
.form-group {
    margin-bottom: 20px;
}
.form-group label {
    display: block;
    font-size: 0.85rem;
    font-weight: 600;
    margin-bottom: 6px;
    color: var(--text-primary);
}
.required { color: var(--error); }
.form-group input,
.form-group select,
.form-group textarea {
    width: 100%;
    padding: 12px 14px;
    font-size: 0.9rem;
    font-family: var(--font);
    border: 1px solid var(--border);
    border-radius: var(--radius-sm);
    background: #fff;
    color: var(--text-primary);
    outline: none;
    transition: border-color 0.2s, box-shadow 0.2s;
}
.form-group input:focus,
.form-group select:focus,
.form-group textarea:focus {
    border-color: var(--primary);
    box-shadow: 0 0 0 3px rgba(79,70,229,0.1);
}
.form-group textarea { resize: vertical; min-height: 120px; }
.form-actions {
    display: flex;
    gap: 12px;
    margin-top: 8px;
}

/* Ticket Success */
.ticket-success {
    text-align: center;
    padding: 32px 0;
}
.success-icon { font-size: 3rem; margin-bottom: 16px; }
.ticket-success h3 {
    font-size: 1.3rem;
    font-weight: 700;
    margin-bottom: 12px;
}
.ticket-success p {
    color: var(--text-secondary);
    margin-bottom: 8px;
    font-size: 0.95rem;
}
.ticket-success .btn { margin-top: 24px; }

/* FAQ */
.faq-before { padding: 0 0 64px; }
.faq-list { max-width: 720px; }
.faq-item {
    border: 1px solid var(--border);
    border-radius: var(--radius-sm);
    margin-bottom: 8px;
    overflow: hidden;
}
.faq-item summary {
    padding: 16px 20px;
    font-weight: 600;
    font-size: 0.95rem;
    cursor: pointer;
    background: var(--bg-primary);
    transition: background 0.15s;
    list-style: none;
    display: flex;
    align-items: center;
    justify-content: space-between;
}
.faq-item summary::after {
    content: '+';
    font-size: 1.2rem;
    color: var(--text-tertiary);
    flex-shrink: 0;
    margin-left: 12px;
}
.faq-item[open] summary::after { content: '−'; }
.faq-item summary:hover { background: var(--bg-secondary); }
.faq-answer {
    padding: 0 20px 16px;
    font-size: 0.9rem;
    color: var(--text-secondary);
    line-height: 1.6;
}

@media (max-width: 768px) {
    .channels-grid { grid-template-columns: 1fr; }
    .form-row { grid-template-columns: 1fr; }
    .ticket-form-wrapper { padding: 24px; }
}